Technical Support. Customer Service. Outbound & Inbound Sales.

Looking for a Reliable Business Process Outsourcing
Partner?

Our business process outsourcing solutions help companies achieve up to 50% cost savings while enhancing productivity, customer experience, and operational efficiency. Backed by over 2 decades of outsourcing expertise and a global delivery model, we smoothly integrate into your organization as a true extension of your team.
Who we Serve

A Different Approach to Business Process Outsourcing

Many BPO providers operate on a headcount-based model, where increasing the number of resources assigned to a project often translates into higher costs for the client. While this approach may expand teams, it doesn't always improve efficiency.

At 7 Kings Code, we take a different path.

Our focus is not on adding more people, it's on creating smarter, more efficient processes that help your business achieve better outcomes with the right level of support.
 

The U.S. BPO market exceeds $100 billion and continues to grow, driven by increasing demand across healthcare, finance, insurance, logistics, and technology sectors.

Many BPO companies rely on offshore models that create quality, communication, and time zone challenges. 7 Kings Code delivers a reliable, U.S.-based alternative with competitive pricing.
 

โŒ Without 7 Kings Code โœ… With 7 Kings Code BPO

High internal staffing costs

35โ€“50% lower operational cost

Long hiring and training cycles

Team ready and trained from day one

Gaps in after-hours coverage

24/7 coverage without overtime

Inconsistent service quality

Defined quality standards and KPIs

Management distracted by admin

Leadership focused on growth

Revenue leakage from missed calls

Every call answered, every lead captured

People, Processes, and Technology Working as One

By blending experienced teams, operational expertise, and technology-driven processes, we help businesses achieve greater efficiency and consistent results.

Our People

Experienced Professionals, Proven Results

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Our Insights

Visibility That Powers Smarter Operations

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Our Sites

Scalable Operations Across Global Locations

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Live Operations Center

Built to Keep Your Business Moving 24/7

Our live operations center delivers continuous support, operational intelligence, and dependable execution to help your business perform at its best.

Call Now: +1 (954) 378-9571 Average Answer Time: < 30 Seconds

What We Deliver

Five specialized BPO solutions designed to help businesses scale efficiently while maintaining exceptional service quality.

7 Kings Code BPO Services
Technical Support<br>Tier 1 & Tier 2

Technical Support
Tier 1 & Tier 2

Scalable help desk for SaaS, IT, and tech. Multi-channel ticket intake, routing, and escalation handling.

Customer Service<br>Inbound & Outbound

Customer Service
Inbound & Outbound

Brand-aligned support for every interaction. Order status, complaints, retention, and multilingual chat.

Outbound & Inbound<br>Sales

Outbound & Inbound
Sales

Script-ready professionals that generate revenue, qualify leads, and close deals from day one.

Medical Billing &<br>Scheduling

Medical Billing &
Scheduling

HIPAA-compliant operations. Claims processing, patient scheduling, and insurance verification.

Back Office &<br>Data Entry

Back Office &
Data Entry

Reliable administrative support. Document processing, data management, and operational efficiency.

Let's Build Your High-Performing Support Team

Deploy highly trained professionals supported by proven processes, strict quality standards, and performance-driven execution from day one.
BPO expertise

Specialized BPO Services for Modern Industries

Industry-specific expertise, proven workflows, and dedicated support teams built to meet your business objectives.

Healthcare

Healthcare

From appointment scheduling to medical billing support, we help healthcare organizations across FL, TX, CA, NY, and GA improve efficiency while enhancing the patient experience.

Insurance

Insurance

Supporting insurers across FL, TX, IL, NY, and NC with customer engagement, policyholder assistance, and sales support designed to improve service outcomes.

Financial Services

Financial Services

Reliable customer service and back-office support helping financial institutions across FL, NY, TX, CA, and IL operate more efficiently.

IT & SaaS

IT & SaaS

Technical support and customer success solutions helping IT and SaaS companies across CA, TX, FL, NY, and WA scale with confidence.

Logistics

Logistics

Operational support services that help logistics businesses across FL, TX, GA, IL, and OH maintain efficiency and customer satisfaction.

Cybersecurity

Cybersecurity

Scalable customer support and technical assistance solutions supporting cybersecurity organizations across VA, TX, CA, FL, and MD.

Ready to scale with an Americanโ€‘based BPO?
Schedule a consultation
Business Support Solutions

Customer-Focused Solutions That Scale

Technology-enabled BPO solutions that reduce operational complexity, improve service quality, and support sustainable business performance.

Inbound & Outbound Support
Customer Care Solutions
Deliver consistent inbound and outbound customer interactions that strengthen relationships, improve satisfaction, and support long-term business success.
24/7 Support Live Assistance Customer Retention
PERFORMANCE INDEX
1.2 Bn T
Total resource managed (2026)

42 %
Lower COโ‚‚ per ton
CASE STUDY
Saving 42% in Healthcare BPO
How a multi-location clinic scaled front-desk operations in 14 days.

See the Real-World Metrics

Enter your email to download our detailed execution case study. Learn exactly how we transitioned front-desk scheduling to a US-based BPO team without interrupting patient care.

Compliance & Risk Management

Compliance is not a back-office function. It is a front-line responsibility. Non-compliance can result in federal penalties, contract termination, and reputational damage.

Healthcare - HIPAA Non-Negotiables

Healthcare - HIPAA Non-Negotiables

  • Every agent handling patient data must complete HIPAA training and sign a confidentiality agreement before Day 1
  • Patient information is never stored on personal devices or shared via unsecured channels
  • A signed Business Associate Agreement (BAA) is required with every healthcare client before any patient data is accessed
  • Any suspected data breach must be escalated to the Operations Manager within 1 hour - no exceptions
  • Agents never discuss patient information in shared or public spaces
Outbound Calling - TCPA & Do Not Call

Outbound Calling - TCPA & Do Not Call

  • Never call numbers on the National Do Not Call Registry - verify every list before dialing
  • Calls to cell phones using auto-dialers require prior written consent
  • Florida is a two-party consent state - disclose recording at the start of every call
  • Maintain Do Not Call logs internally - if a customer requests no further contact, remove them immediately
General BPO Conduct Rules

General BPO Conduct Rules

  • Agents cannot make commitments not pre-approved by management - no discounts, refunds, or contract terms
  • Agents represent the client's brand - deviation from approved scripts requires supervisor approval
  • CAN-SPAM compliance on all email outreach - include company address, unsubscribe, honest subject lines
  • All client data stays within approved platforms - no exports to personal devices or unauthorized tools

๐Ÿšซ Zero Tolerance Policy

Compliance violations involving patient data, illegal calls, or unauthorized commitments result in immediate suspension and investigation. No exceptions.

Our Offices Worldwide

๐Ÿ“ 7 Global Offices
๐ŸŒ Worldwide Presence

Strategic delivery footprint across the Globe -enterprise grade BPO infrastructure with work-from-home flexibility.

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Site Location Info

Coral Springs, USA

๐Ÿข Headquarters ๐ŸŒ Region: Headquarters

1401 N University Dr suite 503, Coral Springs, FL 33071, United States